Communities · Resident portal

Put the estate in residents' hands, safely.

Residents and households manage their own visitors, expected deliveries and contractor visits from a phone, while management keeps full oversight.

Every call to the gate or the estate office is friction. The resident portal lets households handle their own day-to-day, inviting visitors, expecting a parcel, booking a contractor, without giving up control. Management sees everything, sets the rules, and keeps one record of who comes and goes, all tied to the same identity that runs the gate.

What it does

Self-service visitor passes

Residents invite guests and issue gate passes themselves, no call to the gate needed.

Expected deliveries

Residents pre-register parcels with a gate or door drop-off and a one-time code.

Contractor requests

Residents request a contractor for their unit, with the approval and gate rules management sets.

Households

Each unit and its members are managed together, with the right access for each person.

Arrival alerts

Residents are notified when a visitor, delivery or contractor reaches the gate.

One resident app

Everything a resident needs is in a single mobile app, in their language.

How it works

  1. 1

    Resident sets it up

    A household invites a visitor, expects a delivery or requests a contractor from the app.

  2. 2

    Rules apply

    Management approval and access rules run automatically where they are needed.

  3. 3

    Gate is ready

    The guard sees a valid pass on arrival and admits without a phone call.

  4. 4

    Everything logged

    Each visit, parcel and job is recorded against the unit for full oversight.

Frequently asked questions

Do residents manage their own visitors?

Yes. Residents invite guests and issue gate passes from the resident app, so the gate is ready for their visitor without a call to the office.

Can management still keep control?

Yes. Management sets the approval and access rules, and sees a single record of every visitor, delivery and contractor across the estate.

Does it handle deliveries and contractors too?

Yes. Residents pre-register parcels with a one-time code and request contractors for their unit, each with its own approval and gate access.

How is it priced?

The resident portal is part of the Trezod platform for communities, billed in your local currency, with add-ons you switch on as the estate needs them.

Managing attendance for an office or factory instead?

See time & attendance

One identity for everyone on site.

Set up in a day, billed in your local currency. Start free.